At this point a new screen will come up and state ‘To decrypt this drive, Press D’. DO NOT decrypt at this time. This will rebuild BootGuard on the encrypted disc. Authenticate with your passphrase for the encrypted drive in the computer. After a few moments you should see the BootGuard authentication screen. Click this icon to boot from the Recovery Drive. A few moments after inserting the disc, the drive should show ‘EFI Boot’ with a USB drive icon as a bootable option. Make sure that the usb drive is locked at this point. At this point insert the Recovery USB flash drive into the machine. This pauses the boot process and shows all bootable devices that are detected. Power on the problem machine and hold option. Once the process is complete, eject the USB drive as you normally would and then lock the drive. You will be prompted that the process will erase the contents of the USB drive and then prompted for an administrator’s password to proceed. (Warning): this process will erase all content of the USB flash drive. Click the ‘Restore’ button in the lower right of the main window. Now click and drag the volume of the USB drive to the destination field. This will set the recovery disk volume as the source for restore. Select the ‘pgpboot’ volume that was mounted from the disk image and click the restore tab in the main window of the interface.
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The volume will mount, again showing the volume name directly under the device name, in the upper portion of the left pane. Make sure the USB flash drive is in write mode an insert the drive into a free port. You should see the virtual disk mounted in the left pane, directly under the image file. Then, open Disk Utility located in Application>Utilities.
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Once you have downloaded the image, double click the file to mount the virtual disk.
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DOWNLOAD REBOOT MAC OS FLASH DRIVE MAC OS X
Symantec Drive Encryption Recovery Disk 10.3.2 Mac OS X Direct links for the most recent releases are available from the support articles below. You may download and restore a Recovery CD disk image for your version of Symantec Encryption Desktop or PGP Encryption Desktop to a USB flash drive.